• WELCOME TO BLACK MOUNTAIN HOME – Begun by Rev. Robert Perry Smith in 1904 as Mountain Orphanage, the Home began its ministry taking in children whose parents had died or disappeared. Today, we serve youth from birth through college graduation and beyond through family foster care, residential care, transitional living, and independent living.

Current Job Openings:

GENERAL MANAGER – THRIFT STORE/CAFE

Black Mountain Home for Children seeks a coordinator for our Mountain Home Thrift Store and Thirteen Pennies Café. The coordinator provides leadership to all aspects of the retail and service operations, including staff and volunteer management, budgeting, merchandising, customer service, and other. In addition to providing much needed revenue for the ministry, the store and café provide employment for older foster care youth. Candidate must have retail experience in alignment with this role and find meaning in working with older youth to build employment skills and reach career goals.

Candidate will provide retail operations and customer service leadership for staff, volunteers, and youth interns. Requirements include:

Retail management experience:

  • Goal oriented with commitment to excellence in all aspects of work.
  • Organized and enthusiastic about using accountability tools such as calendars, task lists, filing systems, etc.
  • Detail oriented and able to maintain accurate and complete paperwork and files.
  • Working knowledge of network, computer, and POS systems and able to troubleshoot minor issues so that work continues efficiently and productively.
  • Knowledge of cash handling and other retail accounting policies.

Leadership and supervisory experience:

  • Ability to inspire and lead staff and volunteers in the day-to-day tasks of retail and service operations, including fiscal management, inventory management, merchandising, donor relations, and customer service.
  • Passion for working with a dedicated team called to make a positive difference in the lives of teens and young adults.
  • Strong verbal and written communication skills with ability to provide employees and volunteers with clear expectations, feedback, and evaluations.
  • Able to recruit and manage staff and volunteers, while creating a culture of accountability and positive work environment.
  • Able to lead a team to complete work on time.

Commitment to excellence in customer service:

  • Christ-centric, servant leadership mindset committed to personal and professional integrity and values.
  • Experience coordinating staff and volunteer schedules in order to maximize customer service and minimize staffing costs.
  • General merchandise knowledge that supports appropriate pricing structure and sales returns.
  • Ability to build relationships with donors that encourage high quality and repeat donations.
  • Ability to interact and build relationships with store shoppers and café patrons that encourage repeat visits and enhance the community’s perception of our ministry.
  • Understanding that the store and café publicly represent the ministry in the community and therefore, operating professionally, providing excellent donor and customer service, cleanliness of merchandise, etc. are critical to our success.

Additional qualifications include:

  • Lifting or assisting in lifting and moving a variety of items, including items that may weigh more than 50 lbs.
  • Ability to operate equipment including donation pick-up vehicles and trailers, forklift, and other equipment as needed.
  • Standing most of the day in a food service/retail setting.
  • Ability to regularly work on Saturdays.
  • Knowledge of Environmental Health, OSHA, and Consumer Product Safety Commission (CPSC) rules and regulations.

Please share your resume and a cover letter outlining how your experience and skill set will empower you to operate an efficient, profitable business, while providing excellent donor and customer service and helping foster care youth learn and succeed.

ASSISTANT MANGER – CAFE

Assistant Café Manager need at Christian children’s home to assist with food preparation and service at the Thirteen Pennies Café. Must be passionate about providing great service and eager to demonstrate servant leadership. The café is part of the Home’s Apprenticeship Program providing jobs and training for older youth in foster care. The assistant manager will work with the manager to provide direction and leadership to other staff as well as volunteers and student interns in the program. Generous benefits package including 401(k) match after first year.

Responsibilities include, but are not limited to:

  • Preparation and delivery of menu items to customers
  • Answering the phone and taking orders
  • Opening and closing tasks
  • Operating the checkout point of sale system
  • Stocking and cleaning kitchen and dining room

Requirements:

  • Previous experience in food preparation and service required
  • Positive attitude and desire to be part of a team in service to customers
  • Ability to thrive in a fast-paced environment with a smile
  • Must be knowledgeable about sanitary practices and food safety regulations

Job Type: Full-time
Pay: $12.00 – $15.00 per hour + Generous Benefits

MINIMUM QUALIFICATIONS:

  • Retail experience required.
  • Self-starter willing to do whatever work is needed.
  • Must be able to work Saturdays.
  • Must be able to lift 50 lbs. and assist in lifting/moving items that may be much heavier.
  • Must maintain an active driver’s license and be able to competently operate various vehicles for donation pick-ups.
  • Experience working with volunteers preferred.
  • Excellent customer service skills.
  • Understanding of retail cash management systems; ability to operate a cash register and/or utilize financial software.
  • Ability to operate a personal computer, word processing and data management software, copy machine, facsimile, and answer telephones in the prescribed manner.
  • Able to communicate clearly both orally and in writing.
  • Forklift certification is preferred.

WEST CAMPUS ASST – GUEST SERVICES

Christian ministry seeking a detail-oriented and highly organized individual with outstanding interpersonal skills to manage the hospitality and guest service responsibilities on our West Campus where we host groups, events, and other activities. On-site housing provided. Ideal candidate will not only be a warm, people-person but will also be passionate about working with youth in the ministry’s job training program.

RESPONSIBILITIES

  • Serve as primary contact for all West Campus inquiries, including facilitating bookings, site visits, and managing West Campus calendar
  • Maintain safety inspection and booking records
  • Maintain facility cleanliness, complete and maintain records on regular facility inspections
  • Assist in development of promotional material
  • Facilitate work projects for volunteer groups and individuals
  • Work up to 2 weekends a month as facility on-call
  • Mentor and work alongside students in BMH’s Job Training Program

QUALIFICATIONS

  • Minimum of Associate’s degree in related field is preferred
  • Camp, retreat center, hospitality, event planning experience is ideal
  • Must work well independently and have a friendly and professional demeanor

Job Type: Full-time
Pay: $25,000.00 – $27,000.00 per year + generous benefits and housing

EDUCATION COORDINATOR

Education Coordinator needed at Christian, children’s ministry. Minimum qualifications include current NC teaching certificate and experience working with children with special needs. Flexible schedule required with evening study hall and occasional weekend activities. Must be energetic and passionate about making a positive difference in the lives of children. Job duties include, but are not limited to:

  • Coordinator will manage activities of the learning center including study hall, resources, staff, and lots of wonderful volunteers.
  • Serves as liaison with the school system, representing the Home at meetings and conferences (e.g. Individualized Educational Plans, parent/teacher meetings, open houses, etc.).
  • Tracks youth educational history and progress for all youth.
  • Assists older youth with college tracks.
  • Works with team members to develop apprenticeship tracks for Independent Living students.
  • Will be key in developing a GED program on campus.
  • Administers summer education program.
  • Is part of the on-call rotation.

We’re seeking an education professional who is passionate about working with children and helping them realize their potential.

DIRECTOR OF CAMPUS SUPPORT

We’re seeking a director to oversee maintenance, volunteer, and recreation activities for multiple campuses hosting thousands of volunteers and serving around 150 children annually.

RESPONSIBILITIES

  • Supervise maintenance staff in the care and maintenance of campus buildings, grounds, animal program, and fleet of vehicles.
  • Supervise recreation staff in growing and developing a robust campus activity schedule that engages and supports youth in care.
  • Help plan and lead activities, youth meetings, youth retreats, participation in recreation leagues, and mission projects.
  • Assist Program Director with volunteer program by providing support for volunteer groups, leading and supervising volunteers and interns, organizing materials for work projects, maintaining campus project list, providing oversight at the Legacy Residential Volunteer (RV) Park, and recruiting and cultivating volunteers.
  • Provide after-hours on-call support for the ministry.
  • Support special events as needed—evenings and weekends.

QUALIFICATIONS

  • Bachelor’s degree in an appropriate field is preferred.
  • Five years of related experience is required.
  • Must be able to work independently and provide hands-on, servant leadership.
  • Problem solve as needed and complete other projects as requested.
  • Strong desire to change children’s lives for the better imperative.

Physical requirements include:

  • Ability to frequently lift and/or move up to 80 pounds.
  • Ability to do prolonged strenuous labor.
  • Ability to complete work while on a ladder.
  • Ability to use a wide variety of equipment from weed eaters to a fork lift.

FOSTER CARE LICENSING WORKER

Children’s ministry in Western North Carolina is seeking a Foster Care Licensing Worker to help recruit, train, and manage a case load of licensed foster homes. Qualities sought include:

  • excellent people skills
  • strong writing ability
  • attention to detail
  • good time management
  • ability to teach/speak publicly with confidence

Candidate needs to be able to work a flexible schedule with regular evening and/or weekend hours. Position requires a self-starter who is able to work effectively on his or her own as well as provide support and resources to Foster Care Case Coordinators. Must be comfortable recruiting prospective foster parents in a variety of environments including churches. Ideally, candidate will be TIPS-MAPP and NC Foster Home Licensing Certified. Excellent benefits provided in a Christian work environment. Cover letter sharing why you have a passion for making a difference in the lives of children required.

DONOR RELATIONS & DATABASE MANAGER

Experienced and self-motivated Donor Relations and Database Manager needed to assist the development and marketing team at a Christian children’s home in implementing, administering, evaluating, and managing an aggressive donor database, stewardship, and communications program. Role includes gift entry and receipts, queries and reports, segmentation and direct mail solicitations, donor research, and other. The person filling this role will also provide general administrative support to the Director of Development, including calendar management, prepping for donor and other meetings, and other duties that build positive donor relationships and foster a culture of philanthropic giving.

The desired candidate will:

  • Have a bachelor’s degree, plus 3 to 5 years’ experience in nonprofit data entry, annual fund, or related field.
  • Have a high degree of confidentiality, team mentality, servant leadership, and ability to think strategically.
  • Be goal-oriented, highly organized, and able to balance multiple and complex projects at once while keeping a clear view of how each project supports the mission.
  • Have a demonstrated ability to maintain positive relationships while working closely with a team.
  • Feel called to help change children’s lives for the better!

Duties include but are not limited to:

  • Maintaining Raiser’s Edge database, including constituent and gift records, queries and reports, as well as acknowledgements and other donor communications while adhering to IRS and internal best practices.
  • Supporting fundraising and community relations team in solicitations and other mailings, marketing campaigns, special events, and other relationship building initiatives.
  • Provide administrative and fundraising support to the Director of Development.
  • Support the development and marketing team by assisting with frontline stewardship by answering phones, greeting visitors, and providing administrative support.

Routine hours are weekdays from 8:30 a.m. to 5 p.m. with evenings and weekends as needed. Submit resume and cover letter (applications without a cover letter will NOT be considered) to info@BlackMountainHome.org highlighting your experience, skills, and why you are interested in this role. No phone calls, please.

MARRIED HOUSE PARENT COUPLE (main campus)

House Parent Couple needed at Christian children’s home in Black Mountain, NC. Previous experience in working with children in a residential setting desirable but not required. House parents work to provide for the needs of up to ten resident children in a designated house during a seven-day, alternate-week shift; teach residents basic living skills; run appointments; maintain their assigned cottage; and provide a supportive, home-like setting for youth. Flexibility, patience, and a desire to change lives for the better a must.

Support services include an education coordinator (youth attend public schools), recreation coordinator, and administrative staff. Housing including dedicated bedroom and bathroom with shared office area provided during shift week (personal residence needed during off-week). Additional shared room provided for staff children. Well-behaved dogs with required shots and paperwork allowed on a case-by-case basis.

Cover letter sharing your passion for working with youth and why you feel you would be a good fit for our ministry is REQUIRED.

Apply

To apply for an opening, send your resume and a cover letter (required) to 80 Lake Eden Road, Black Mountain, NC 28711. You can also send an e-mail to info @ blackmountainhome.org. No phone calls, please.

Address resumes to:
Black Mountain Home for Children, Youth & Families
80 Lake Eden Road
Black Mountain, NC 28711

Black Mountain Home for Children, Youth & Families is an Equal Opportunity Employer.

Black Mountain Home